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How escape of water claims are handled.
Claims

Escape of Water and the Drying Period

Gerald Ntumba-WhitlockUpdated on August 27, 2026July 25, 202612 min read

I can still smell the damp, musty rot of that Victorian terrace in South London where I spent three days …

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How property damage claims proceed explanation.
Claims

The Four Causes Behind Most Property Claims

Gerald Ntumba-WhitlockUpdated on September 24, 2026July 19, 202612 min read

I can still smell the damp, stagnant water from a burst pipe in a Victorian terrace I visited back in …

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Explaining how medical evidence is used.
Claims

The Medical Report That Decides the Value

Gerald Ntumba-Whitlock July 9, 2026July 9, 202611 min read

I remember sitting in a cramped, dimly lit doctor’s office back in ’94, watching a claimant try to explain a …

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How injury compensation is calculated for damages.
Claims

General and Special Damages Explained

Gerald Ntumba-WhitlockUpdated on August 27, 2026July 6, 202611 min read

I remember standing in a half-collapsed warehouse back in ’94, the smell of damp concrete and stale smoke still hanging …

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Understanding how personal injury claims work.
Claims

Liability and Quantum Are Separate Fights

Gerald Ntumba-Whitlock June 27, 2026June 27, 202612 min read

I remember standing in a cramped, dimly lit hallway of a retail unit back in the nineties, looking at a …

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Understanding how vehicle repairs are approved.
Claims

Approved Repairers and Your Right to Choose

Gerald Ntumba-WhitlockUpdated on August 27, 2026June 22, 202612 min read

I once stood in a garage in East London, watching a young man stare in disbelief at an estimate that …

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Understanding how credit hire works with cars.
Claims

The Courtesy Car That Is Not Free

Gerald Ntumba-Whitlock June 12, 2026June 12, 202612 min read

I remember standing in a rain-soaked driveway back in ’94, looking at a driver who was absolutely livid because his …

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Explaining how fault is determined in insurance.
Claims

How Insurers Decide Who Was at Fault

Gerald Ntumba-Whitlock June 4, 2026June 4, 202611 min read

I remember standing in a half-flooded basement in Surrey back in ’94, the smell of damp drywall and old carpet …

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Infographic showing how motor claims are handled.
Claims

The Motor Claim Process Step by Step

Gerald Ntumba-WhitlockUpdated on September 3, 2026May 31, 202612 min read

I remember standing on the shoulder of a rain-slicked A-road in 1994, looking at a crumpled saloon and a driver …

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How to decide whether to claim benefits.
Claims

When Not Claiming Is the Better Choice

Gerald Ntumba-WhitlockUpdated on August 20, 2026May 22, 202611 min read

I remember standing in a kitchen in Surrey back in ’94, the air thick with the smell of charred oak …

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