I spent thirty-seven years walking through the wreckage of claims, and if there is one thing that gets my goat, …
Liability Caps and Where They Fail
I spent thirty-seven years standing in the middle of flooded basements and charred living rooms, listening to people explain why …
The Complete Guide to Public Liability
I remember standing in a half-finished commercial kitchen back in ’94, the smell of damp drywall and sawdust thick in …
Cancelling and What You Get Back
I once sat in a damp living room in Surrey, looking at a family who had “cancelled” their old home …
How Insurers Decide Who Was at Fault
I remember standing in a half-flooded basement in Surrey back in ’94, the smell of damp drywall and old carpet …
The Indemnity Clause Your Insurer Never Saw
I remember standing in a half-flooded warehouse back in ’94, the smell of damp drywall thick in the air, listening …
Fronting Is Fraud, Not a Loophole
I remember sitting in a cramped driveway in a drizzly suburb back in ’94, looking at a crumpled claim form …
Loyalty Cost People Money for Years
I once sat across from a gentleman in a sodden living room after a burst pipe, a man who had …
The Motor Claim Process Step by Step
I remember standing on the shoulder of a rain-slicked A-road in 1994, looking at a crumpled saloon and a driver …
The Complete Guide to Business Insurance
I once stood in a warehouse in South London, the air thick with the acrid, choking scent of burnt plastic …