I remember standing in a half-submerged living room in Surrey back in ’94, the smell of damp plasterboard thick enough …
Home Emergency Is a Call-out, Not a Repair
I remember standing in a semi-flooded hallway in a semi-detached in Reading, watching a homeowner stare in disbelief at a …
Alarm Conditions You Must Actually Follow
I remember standing in a darkened hallway in a suburb outside Johannesburg, the smell of damp plaster and burnt electronics …
Cover for Things You Take Out of the House
I remember standing in a living room that smelled of stale smoke and scorched nylon, looking at a man who …
A Warranty You Did Not Notice Agreeing to
I remember standing in a flooded basement in Surrey back in ’94, the smell of damp drywall and ruined carpets …
Meeting an Adjuster With Your Own Notes
I can still smell the damp rot and charred timber from a commercial warehouse fire I inspected back in ’94. …
The Complete Guide to Claim Evidence
I remember standing in a living room in Surrey back in ’94, the air thick with the cloying, heavy scent …
The Adjuster Works for the Insurer
I can still smell the damp rot and scorched electrical wiring from a kitchen fire I investigated back in ’94. …
The Complete Guide to Making a Claim
I’ve spent thirty-seven years standing in the middle of ruined living rooms, smelling the acrid stench of burnt electrical wiring …
Showing an Underwriter What You Fixed
I remember standing in the basement of a mid-sized manufacturing plant back in ’94, the air thick with the smell …