I remember sitting in a cramped, dimly lit doctor’s office back in ’94, watching a claimant try to explain a …
What Happens if Your Insurer Fails
I remember standing in a sodden living room in Bristol back in ’94, watching a man realize that the company …
Stock, Glass and the Liability Section
I remember standing in the middle of a small boutique in East London, the air thick with the acrid, unmistakable …
Checking Flood Risk Before You Buy
I remember standing in a semi-submerged semi-detached in Bristol back in ’98, the smell of silt and damp drywall thick …
General and Special Damages Explained
I remember standing in a half-collapsed warehouse back in ’94, the smell of damp concrete and stale smoke still hanging …
The Complete Guide to Cyber Insurance
Most people approach a “complete guide to cyber insurance” the same way they approach a fire policy: they look at …
A Complaint Letter That Gets a Different Answer
I remember standing in a flooded semi-detached in Surrey back in ’94, the smell of damp plasterboard thick in the …
The Complete Guide to Business Interruption
I remember standing in the middle of a commercial kitchen in Leeds back in ’98, the air thick with the …
Package Policies and the Gaps Between Sections
I remember standing in a warehouse in South Africa back in ’94, the smell of scorched electrical components still heavy …
The First Twenty-four Hours of Bad News
I remember standing in a boardroom back in ’94, watching a CEO realize that his “comprehensive” crisis management plan was …