Cover

I spent thirty-seven years walking through the wreckage of claims, and if there is one thing that gets my goat, …

I remember sitting in a cramped driveway in a drizzly suburb back in ’94, looking at a crumpled claim form …

I remember standing in a muddy car park back in ’94, looking at a crumpled fender and a very pale-faced …

I remember standing on a gravel driveway in the pouring rain, looking at a perfectly intact BMW that had been …

I remember sitting in a damp semi-detached in Reading back in ’98, looking at a claimant who had just lost …

I remember standing on a rain-slicked roadside in 1994, looking at a young man who had just totaled his sedan …

I remember standing in a damp, half-collapsed bungalow in Kent back in ’94, the smell of rot thick in the …

I remember standing in a drafty drawing room in the Cotswolds back in ’94, staring at a water-damaged ceiling that …

I remember standing in a damp, drafty hallway in a semi-detached in Surrey back in ’94, watching a homeowner point …

I remember standing in a semi-submerged living room in Gloucestershire back in ’98, the smell of silt and damp wallpaper …